Payment Policies
Students are responsible for taking care of all financial obligations with the Bursar’s Office by the end of each semester. Before the start of each semester, we offer three-installment (3) and four-installment (4) promissory notes for those students who are unable to pay their balance in full. Additional accommodations are available throughout each semester for any student who needs extra time to pay their balance. Request for payment arrangements should be made by contacting the Bursar’s Office. All financial obligations must be satisfied before enrolling for additional classes or future semesters.
Refund Policy
It is Black Hawk College’s policy to apply all awarded grants, scholarships and/or loans toward a student’s balance due before being eligible for a refund. A student’s balance due can include: past due tuition, fees, returned checks, fines or other obligations. A student may receive a refund after his/her balance due is paid in full and funds still remain available on the account. Refunds are made payable to the student and are processed by the Bursar’s Office.
Refund Process
Black Hawk College partners with Transact, Inc. to disburse refunds. Students will receive their refunds as either ACH direct deposit or via a paper check mailed through the USPS.
Instructions to sign up for ACH direct deposit (PDF)If you do not sign up for ACH direct deposit, you will default to the paper check option. Students need to be sure to always have their current mailing address on file so there is no delay in receiving their refund. To update your address, you either need to fill out a Student Change of Address Form (PDF) and turn it into Enrollment Services on either campus or you can send an email to registrar@840339.com from your student email address. Residency documentation may be required.
Debit and Credit Card Payment Refunds
If any debit and/or credit card payments were made through the student’s myBHC account during the semester, the Bursar’s Office is required to first disburse refunds back to the original card used. If a refund due to the student is larger than what was paid electronically, then the Bursar’s Office will issue the remainder of the refund via the BankMobile Disbursement process.
Important Dates to Know When Dropping a Class
You may receive a refund on your account after dropping a class. Timing is critical when dropping a class and affects the refund amount, if any. Please remember that it is your responsibility to withdraw or drop your classes. If you consider dropping a class, please see the dates listed below by semester:
Fall 2024
If you drop a 16-week or a First 8-week class
Drop Date Range | Refund |
---|---|
April 2 – Aug. 25, 2024 | 100% |
Aug. 26 – Sept. 2, 2024 | 50% |
On or after Sept. 3, 2024 | 0% |
Spring 2025
If you drop a 16-week or a First 8-week class
Drop Date Range | Refund |
---|---|
Nov. 5, 2024 – Jan. 20, 2025 | 100% |
Jan. 21 – Jan. 27, 2025 | 50% |
On or after Jan. 28, 2025 | 0% |
NOTE: The above list of refund dates is not inclusive.
Courses shorter than seven weeks have prorated refund dates. For further details on shortened course refund schedules, please visit Enrollment Services on campus or send us an email from your myBHC email account to registrar@840339.com.
Additional Items to Keep in Mind
- The deadline may be on the weekend. If so, please email registrar@840339.com with the information regarding the class you would like to drop. If the date stamp on your email is before the deadline, it will be processed on the next business day and considered to be dropped by the deadline.
- Check your myBHC account within a day or two to be sure the drop was processed.
- You may exchange the same number of credit hours during a refund period at no additional charge. Example: If you drop ENG 101 and add PSYC 101, you will not owe any additional tuition or fees.
Financial Aid Refunds
Specific Information related to Financial AidRefund Appeal Process
If you have extenuating circumstances regarding your refund, submit a Refund Policy Appeal Form (PDF) . It must be submitted no later than the last published day of finals. Submissions for current term only, not previous terms.
More To Explore
Adding and Dropping Classes
Consumer Information
Payment Options and Due Dates
Bursar’s Office
Quad-Cities Campus
Building 1, Room 276
309-796-5200
309-796-0838 (fax)
Regular hours:
Mon-Tue from 8 a.m. to 5 p.m.
Wed-Fri from 8 a.m. to 5 p.m
East Campus
Building A, Room 100
309-854-1706
309-856-6005 (fax)
Mon-Fri from 8 a.m. to 5 p.m.